Effective Date: This Privacy Policy is effective as of October 30, 2024, and applies to all users of the Tango platform.
Important: This Privacy Policy complies with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations. By using our services, you acknowledge that you have read and understood this policy.
Welcome to Tango ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile application, website, and related services (collectively, the "Services").
By using Tango, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
1.1 Information You Provide to Us
- Account Information: When you register, we collect information such as your name, email address, password, phone number, profile photo, and payment details.
- Profile Information: Details about your skills, work history, hourly rate, portfolio, and other content you choose to share.
- Communication: Messages, chat content, support inquiries, and other communications sent through the platform.
- Payment Information: Billing address, payment method (e.g., bank details, PayPal, Stripe), and transaction records (processed through third-party services).
1.2 Information We Automatically Collect
- Usage Data: Pages viewed, features used, time spent, clicks, and other diagnostic data.
- Device Information: IP address, browser type, device type, operating system, and app version.
- Location Information: If permitted, we may collect precise or approximate location data for matching and security purposes.
1.3 Information from Third Parties
We may receive information about you from:
- Identity verification providers
- Payment processors
- Marketing partners
- Publicly available sources
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Facilitate job matching and communication between freelancers and clients
- Process transactions and send related information
- Provide customer support
- Improve and personalize the Services
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Other Users: As part of the platform, your profile information may be visible to other users to facilitate job matching.
- Service Providers: Third parties who help us operate our business (e.g., cloud hosting, payment processors, customer support).
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, sale, or acquisition of our business or assets.
4. Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent at any time
- Export your data
To exercise your rights, contact us at workwithtango@gmail.com.
6. Security
We take reasonable and appropriate measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children's Privacy
Tango is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we have, please contact us immediately.
8. International Users
If you are accessing our Services from outside the United States, your data may be transferred to and processed in a country with different data protection laws. By using our Services, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new version on this page and updating the effective date. Your continued use of the Services after any changes indicates your acceptance of the updated policy.